Terms & Conditions

By accessing or using Lily Jumper's website, services, or entering into any agreement with us, you agree to be bound by these Terms and Conditions. If you do not agree to these terms and conditions, please do not use our services.

Lily Jumper provides professional web design, development, business launch support, and website optimization services. Specific services are detailed in individual service agreements and proposals.

You agree to:

• Provide accurate and complete information

• Respond to communications in a timely manner

• Provide necessary materials and content as requested

• Pay all fees according to agreed terms

• Use our services only for lawful purposes

• Respect intellectual property rights

You agree NOT to:

• Provide false or misleading information

• Use our services for illegal activities

• Attempt to access unauthorized areas of our systems

• Interfere with the operation of our services

• Violate any applicable laws or regulations

• All fees are due according to payment schedules in individual agreements

• Late payments incur a 1.5% monthly service charge

• Disputed charges must be reported within 30 days

• Refunds are governed by individual service agreements

• You are responsible for all taxes related to services

Our Rights:

• Lily Jumper retains ownership of our methodologies, processes, and proprietary tools

• We reserve the right to use project work in our portfolio and marketing materials

• Our website content, logos, and branding remain our property

Your Rights:

• You retain ownership of content you provide

• Upon final payment, you own custom work created specifically for you

• You receive usage rights to any third-party components as specified in their licenses

• We collect and use information as described in our Privacy Policy

• We implement reasonable security measures to protect your data

• We do not sell or share your personal information except as outlined in our Privacy Policy

• You are responsible for maintaining the confidentiality of any login credentials

• We strive for reliable service but cannot guarantee 100% uptime

• Scheduled maintenance may temporarily interrupt service availability

• We are not responsible for third-party service outages (hosting, domain, etc.)

• Performance may vary based on factors outside our control

Prohibited Content:

• Illegal, harmful, or offensive material

• Content that violates intellectual property rights

• Spam, malware, or malicious code

• Content that violates privacy rights of others

Our Right to Remove Content: We reserve the right to remove or refuse any content that violates these terms and conditions or applicable laws.

• Our services may integrate with third-party platforms (hosting, payment processors, etc.)

• We are not responsible for third-party service terms, availability, or performance

• You are responsible for maintaining accounts and payments with third-party services

• Third-party service disruptions may affect our ability to provide services

Our liability is limited to the amount you paid for services in the 12 months preceding any claim.

We are not liable for:

• Indirect, incidental, or consequential damages

• Lost profits, data, or business opportunities

• Damages resulting from third-party services

• Service interruptions beyond our reasonable control

• Your use of services in violation of these terms

You agree to indemnify and hold Lily Jumper harmless from any claims, damages, or expenses arising from:

• Your use of our services

• Your violation of these terms and conditions

• Content you provide

• Your violation of any third-party rights

Services are provided "as is" without warranties of any kind.

We disclaim warranties including:

• Merchantability or fitness for a particular purpose

• Uninterrupted or error-free service

• Specific results or outcomes

• Compatibility with all systems or browsers

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or other force majeure events.

We may terminate or suspend services if:

• You violate these terms and conditions

• You fail to pay fees when due

• We cease business operations

• Required by law

Upon termination:

• You must pay all outstanding fees

• We will provide work completed to date

• Access to our services will be discontinued

• Confidentiality obligations survive termination

• We may update these terms and conditions periodically

• Material changes will be communicated via email or website notice

• Continued use of services constitutes acceptance of updated terms and conditions

• You may terminate services if you disagree with changes

Informal Resolution: We encourage resolving disputes through direct communication first.

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Formal Resolution:

• Disputes will be resolved through binding arbitration

• Arbitration will be conducted under American Arbitration Association rules

• Arbitration location will be Charleston, SC

• You waive the right to participate in class action lawsuits

These terms and conditions are governed by the laws of South Carolina without regard to conflict of law principles.

If any provision of these terms and conditions is found unenforceable, the remaining provisions remain in full effect.

These terms and conditions, along with our Privacy Policy and individual service agreements, constitute the complete agreement between you and Lily Jumper.

For questions about these terms and conditions, contact us at:

Email: legal@lilyjumper.com
Phone: (843) 580-3779
Address: 110 Shaffer Street, Walterboro, SC 29488 

Business Hours: Monday-Thursday, 9 AM - 5 PM EST

These Terms and Conditions are effective as of the date last updated and remain in effect until modified or terminated.